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5/5
December 10, 2023
I'm very glad to receive such good communication; my payment didn't go through, and I got it taken care of quickly because I received such timely notice!
5/5
December 10, 2023
Great job. It took less than 5 minutes for me to get a quote, start a new policy and cancel my old one with geico.
5/5
March 29, 2024
Long time policy holder on both my pickup and motorcycle. A couple of weeks ago I was involved in an accident with my motorcycle in which I was not at fault (thankfully I was not injured and the bike sustained no damage), and the agent from Progressive went above and beyond representing me to the other driver's insurance company, and let me know right away when the their insurance accepted responsibility for the accident. Progressive has great people who will stand behind you!
5/5
December 8, 2023
The person I signed up with was very professional and very knowledgeable and helpful
5/5
December 8, 2023
I spoke with a lady named Julie she was so nice and explained everything to the T!
5/5
December 11, 2023
I love using the app. Rarely do I need customer support. Even if it were needed, it isn't difficult to reach someone.
4/5
February 23, 2024
Switched to Progressive today on 2-23-24. Still have full coverage but my monthly payments went down $89 monthly. No complaints so far. Lady on phone was very helpful n knowledgeable.
5/5
December 8, 2023
It was really good and I'm satisfied with the savings I'll be getting
3/5
December 8, 2023
I am not at all happy with my service at Progressive, and I am looking for a new carrier.
5/5
March 27, 2024
Tonight we had Jaquitha help us, she was knowledgeable, helpful, and overall just great! She made the process easy and comfortable, would highly recommend her!
5/5
December 11, 2023
There should be more live interactive contact when it comes to policies. Since having this policy, I have yet to speak with thebrwp that's assigned to my account. We need to walk away from automated and tune into direct connection. Policy holders aren't robots, they work and have busy lives causing minor lapses to occur. Having these agents properly manager their portfolios is in turn helping customers. Instead companies such as progressive is hoping to profit from these issues tlratherbrhan building relationships.
5/5
January 9, 2024
My husband and I signed up for auto insurance today, and Harrison (I believe his name is) was a great help to us. He answered all of our questions and explained everything thoroughly. Thank you, Harrison!
5/5
December 8, 2023
Awesome customer service always, and I am thankful to have an affordable policy with necessary features
5/5
December 11, 2023
Very good I talked to a very nice lady she helped me get back online
5/5
December 9, 2023
Progressive is the best insurance company in my opinion compared to previous insurance providers I had in the past. The website is very user friendly when shopping for insurance policies and additional coverage options. Very reasonable pricing for full coverage auto & renters insurance. I highly recommend Progressive to friends & family.
5/5
December 9, 2023
Experience with Progressive has been Tremendously HORRIBLE. Have never ever had any difficulty with an Auto Insurance Company before ever. Had to consult an Attorney reference Progressive adding a Deceased Relative to my Policy which resulted in a close to $900 increase. Not only is My Relative DECEASED, but had not driven in 11 years before her Death. And She has been deceased over a year before I obtained Progressive. This has left a very unpleasant impression about the Company.
5/5
March 29, 2024
Long time policy holder on both my pickup and motorcycle. A couple of weeks ago I was involved in an accident with my motorcycle in which I was not at fault (thankfully I was not injured and the bike sustained no damage), and the agent from Progressive went above and beyond representing me to the other driver's insurance company, and let me know right away when the their insurance accepted responsibility for the accident. Progressive has great people who will stand behind you!
5/5
December 9, 2023
Everything went well and the representative assistance was a bonus to keep doing business with Progressive
Over 27 million drivers trust Progressive for their auto insurance. Get a free quote today.
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