Progressive claims

Log in to your account to report or view a claim

Welcome to an easy claim experience

No matter which type of claim you have, our goal is to make sure everything goes smoothly. That means making your claims process as easy as possible and keeping you updated.

What to do if you’re in a car accident

  1. Remain at the scene. Don’t admit fault.
  2. Find a safe location, call the police, and exchange driver information.
  3. Call Progressive right away at 1-800-776-4737, or log in to the app to report the accident.

Select a product to view how to file your claim

Get a breakdown of the claims process, what to do, and where to go from here.

We offer multiple auto inspection and repair options

Keep in mind, you don’t have to actually get repairs. Instead, you can simply get an inspection to see what your damages are, and we’ll send you payment for that amount (minus your applicable deductible). However, if you have a loan or lease, you should check with your lender to see if they require repairs.

Network repair shops

If you already have a repair shop in mind, you can use them too. In fact, you can use any shop you’d like, but you should check to see if they’ll guarantee your repairs.

See more on our limited lifetime guarantee for repairs

Repairs for other products are just as easy

Motorcycle, boat, and RV claims

We have established relationships with dealers and repair shops to make sure everything goes smoothly. But you can still choose another shop if you'd like.

Home, condo, and renters claims*

You’re free to use any contractor you’d like (or DIY). Your claims rep will coordinate the process and make sure you’re always updated.

Download the app

Submit photos and video of damage

We’ll provide an estimate

Decide if you want repairs