Glass repairs vs. replacements

If the chip or crack in your windshield is less than 6 inches long (about the length of a dollar bill), then we’ll usually be able to repair it and no deductible will be applied. That means you won’t have to pay anything if you have comprehensive insurance. Comprehensive is an optional coverage, but most drivers add it to their policy.

If the crack is larger than 6 inches, then the windshield will likely need a full replacement. If your windshield needs to be replaced, your comprehensive insurance will still cover it. Depending on your state and policy, you’ll just need to pay your deductible. For instance, if it costs $800 to replace your windshield and your comprehensive deductible is $100, you’ll pay $100 towards a new windshield.

What you need to know about auto glass repairs

Learn more about when and why you should replace your windshield.

Dangers of a cracked windshield

While a crack in the glass may not seem like a big deal, it’s important to fix it immediately. Here’s why:

  • In many states, it’s unlawful to drive a car with a cracked windshield.
  • Your windshield protects you from flying debris if you’re involved in an accident. If your windshield is cracked, it’s more likely to shatter or break.
  • It could eventually impair your view while driving.
  • It may affect your air bag from deploying properly.
  • If your car flips over, the lack of windshield support could cause the roof to cave in.

Option for a $0 deductible on glass

In certain states, we offer a $0 deductible option on glass-only replacement claims. This $0 deductible will remain separate from your comprehensive deductible, giving you the flexibility to set both deductibles to your liking.

Reporting a glass claim

To report a claim, to your policy online, use the app, or call us anytime at 1-800-776-4737. You’ll want to report any glass damage as soon as possible so we can confirm comprehensive coverage applies to the damage.

With Progressive, you get to choose who repairs or replaces your windshield, and it can usually be fixed within 48 hours. We recommend Safelite AutoGlass, the country’s largest auto glass replacement company, or one of its affiliated shops, but you’re free to choose anyone you trust to get the job done. The benefits of choosing Safelite AutoGlass or an affiliate shop include:

Guarantees: You’ll receive a warranty on all glass work for as long as you own or lease your vehicle. You can choose your own shop, but the work will have to be covered by that shop’s warranty and you should talk to your shop of choice.

Convenience: In most cases, you can choose to have the repairs done from your home, work, or at the shop.

Quality: All glass shops in Progressive’s network meet our strict quality requirements.

Price: Shops in our network agree to complete work at prearranged prices, which means you pay only your deductible, if applicable, and no surprise charges.

See more on the glass repair process.