Progressive insurance reviews

5/5 stars, no complaints, and diamond member with no plans to leave... Thank you!

It’s been great but I have never had to file a claim

Switched to Progressive today on 2-23-24. Still have full coverage but my monthly payments went down $89 monthly. No complaints so far. Lady on phone was very helpful n knowledgeable.

Customer service was great

I'm very glad to receive such good communication; my payment didn't go through, and I got it taken care of quickly because I received such timely notice!

The person I signed up with was very professional and very knowledgeable and helpful

Working through FMCA RV insurance group, it was easy and painless to get new insurance. Thanks!

To expensive. Even for just liability only. Will be going with another agency.

Customer service was great

The rates continue to rise even though I've been a long time customer.

Always a pleasure doing business with Progressive.

I absolutely love this company. Keep up the outstanding service! Customer for life!

Tiffany represented the company business very well very courtes pleasant and hospitable shared a level of understanding and overall well-being in my humble opinion highly appreciated I pray on the behalf of the company it continues thank you God's blessings

Bothersome to avoid the upcharge. Keep wondering why my auto rates rise when I have no claims. Get no answer that makes sense.

There should be more live interactive contact when it comes to policies. Since having this policy, I have yet to speak with thebrwp that's assigned to my account. We need to walk away from automated and tune into direct connection. Policy holders aren't robots, they work and have busy lives causing minor lapses to occur. Having these agents properly manager their portfolios is in turn helping customers. Instead companies such as progressive is hoping to profit from these issues tlratherbrhan building relationships.

Very accommodating, good people and excellent services

I’m tired of being a loyal customer and just getting charged up like I’m late on my payments. It’s so frustrating!

Progressive is the best. Been with them for many years and will continue for many more. When I had my accident they made the process easy and they were so helpful and quick to get me the help I needed.

Rose helped change which account my payment comes out of. She was very nice, polite and helpful.

I have no problem with progressive.

You keep raising my rates when I don't have any claims!

I am not at all happy with my service at Progressive, and I am looking for a new carrier.

Customer service was great

I appreciate their help and service.