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5/5
December 8, 2023
Awesome customer service always, and I am thankful to have an affordable policy with necessary features
3/5
February 9, 2024
Progressive give some good services but no matter how long you been a member your insurance only gets higher and higher, good years of driving experience still gets higher, and they add people to your policy without permission or letting you know thaen want you to do their job for them just to remove them from your policy. How does that work? You added someone to someone policy because of relation and cant remove them without their information, NO ONE TOLD THEM TO ADD ANYONE, OR GIVEN PERMISSION......sounds shady and illegal right!?!? Good thing for notifications.
5/5
December 8, 2023
Positive. No problems with the website. Appreciate the simplicity as I am not tech savvy.
5/5
December 11, 2023
There should be more live interactive contact when it comes to policies. Since having this policy, I have yet to speak with thebrwp that's assigned to my account. We need to walk away from automated and tune into direct connection. Policy holders aren't robots, they work and have busy lives causing minor lapses to occur. Having these agents properly manager their portfolios is in turn helping customers. Instead companies such as progressive is hoping to profit from these issues tlratherbrhan building relationships.
5/5
December 10, 2023
General experience has been good. Saved $1600 over past auto insurance company on two vehicles.
5/5
December 8, 2023
No issues. Thank you for the phenomenal customer service provided by Joyce out of TN! Purchasing a new car and they helped me bundle and save with a great attitude and beyond exceptional customer service!!
5/5
December 8, 2023
Positive. No problems with the website. Appreciate the simplicity as I am not tech savvy.
5/5
December 12, 2023
First experience with progressive. Hope it turns out well. I think it will
5/5
December 11, 2023
Progressive is not my insurance company but Christine was very helpful in getting my claim resolved.
5/5
December 9, 2023
First time on website was very easy to navigate and truly understood.
5/5
December 8, 2023
Customer service was very helpful in changing my email address...quick and easy.
5/5
December 9, 2023
Everything went well and the representative assistance was a bonus to keep doing business with Progressive
5/5
December 12, 2023
First experience with progressive. Hope it turns out well. I think it will
5/5
December 8, 2023
I spoke with a lady named Julie she was so nice and explained everything to the T!
5/5
December 8, 2023
The person I signed up with was very professional and very knowledgeable and helpful
5/5
February 29, 2024
I just got off the phone with a rep and she helped me get renters insurance for the year. She was so nice and they usually do a great job regardless. Love ‘em love Flo too. Ahhhaa
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