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5/5
December 12, 2023
First experience with progressive. Hope it turns out well. I think it will
5/5
December 9, 2023
First time on website was very easy to navigate and truly understood.
5/5
December 8, 2023
Progressive is the best. Been with them for many years and will continue for many more. When I had my accident they made the process easy and they were so helpful and quick to get me the help I needed.
5/5
December 10, 2023
General experience has been good. Saved $1600 over past auto insurance company on two vehicles.
5/5
December 8, 2023
My experience with Progressive was very positive, they made choosing insurance and getting a quote to purchase easy and painless with easy to understand instructions
5/5
January 26, 2024
I just wanted to say I am very pleased with the service I had today on 01/26/2024. I was on the phone with a progressive agent named Ashley loveday. When I called I was inquiring about a claim that has followed me since 2021 that was a glass comprehensive claim which was put on my driving record as an at fault accident by my last insurance farmers insurance (bristol west). I have been dealing with this for over a year and gotten no where with anyone else. I was thinking about leaving progressive as I felt they were give me the run around just like past insurance companies I've had but not after the experience I had today! When I informed Ashley what I was dealing with she was very understanding and helpful. She sat on the phone with me for at least an hour on hold with my other insurance company and advocated for me and got me the documentation I needed to get this taken care of. She was professional, polite, and went way above and beyond than any other insurance agent I ever have delt with. Thank you for having someone as wonderful as her on your team. Keep hiring people like her. Keep up the great work! If anything she deserves a raise. Thank you Ashley!
4/5
December 8, 2023
I found it odd that even after I uploaded photos you required more photos (which didn’t actually allow me to take photos. There was no aA icon to allow access) that was frustrating.
3/5
December 10, 2023
I am very pleased with my agent, she answered all of my concerns while I was shopping around for insurance.
5/5
December 9, 2023
The website is great like u mentioned above but calling in is a hassle. I bought a new car and needed to change my policy and ended up having to call my local insurance place.
4/5
February 23, 2024
Switched to Progressive today on 2-23-24. Still have full coverage but my monthly payments went down $89 monthly. No complaints so far. Lady on phone was very helpful n knowledgeable.
5/5
December 8, 2023
It was really good and I'm satisfied with the savings I'll be getting
5/5
December 11, 2023
Website works so perfectly I don’t think I’ve ever had to call. That’s perfect for me. I know they’re in place if or when I need them. I get a ‘heads up’ email well in advance of 6 mo premium due date, I have autopay in place. Periodically I log in to website to print id card or just to check that everything is as it should be.
4/5
February 23, 2024
Switched to Progressive today on 2-23-24. Still have full coverage but my monthly payments went down $89 monthly. No complaints so far. Lady on phone was very helpful n knowledgeable.
5/5
December 8, 2023
Simple and profitable! May want to add Trip Roadside later plus Renters insurance...but not until after Feb 2024
3/5
December 11, 2023
Agent was very helpful. Navigating the site to set up account was not very smooth.
5/5
December 9, 2023
The website is great like u mentioned above but calling in is a hassle. I bought a new car and needed to change my policy and ended up having to call my local insurance place.
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